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Maintenance Requests: All maintenance request must be submitted online via the tenant portal. A work order will be created and sent directly to our maintenance scheduler who will contact you directly to set up service. If you have a maintenance emergency (an issue that is damaging the property, or creating an unsafe environment for the tenant) please call 1-888-773-1154. Tenants are financially responsible for non-necessary requests or for not showing up for a scheudled appointment. What items are tenants financially responsible for: - Missed appointments
- Light bulbs
- Clogged toilets
- Any maintenance items that needs repair as a result of tenant negligence or damage, including water splashed on floors, overfilling sinks, tubs, or toilets.
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